Frequently Asked Questions
WHO IS BLISSFUL BUBS?
Blissful Bubs was born global.
We operate out of the US and Australia and have spent years travelling and meeting with makers around the world with the goal of sourcing the best designer clothing for kids at the most competitive price.
Founded in Melbourne, Australia we have incorporated this global approach from conception – totally necessary for such an isolated country! Today we have despatch facilities in Hong Kong and often ship direct from our global network of makers - this reduces unnecessary handling ensuring the best prices are passed onto you. Importantly, we never charge for shipping.
Because we offer consistent and competitive pricing we rarely (if ever) discount. Unlike stores that do adopt this practice, our product is not unnecessarily inflated to accommodate markdowns, so you can feel confident that your purchase today represents the best possible value– and of course the cutest!
Our founders have collectively worked in the apparel industry for over 25 years and we pride ourselves on being able to offer affordable designer clothing to the Blissful Bubs of the world!
Blissful Bubs Kids Clothing Boutique - for more information click HERE.
HOW DO I MAKE A PURCHASE?
To make a purchase online, first select the age and sex of your child from the top drop-down menu, then click on the specific category you would like to shop. Alternatively, you can click on one of the larger category images on the home-page and shop all products by baby (0-24 months), girls aged 1-5 years or boys aged 1-5 years.
Once you have found the item you would like to purchase select the size then colour and simply add it to your bag. We recommend that you refer to our Sizing Guide HERE prior to completing your purchase. When you have finished shopping, you can check out by clicking on the bag at the top of the screen and then follow the directions through checkout.
If you require further assistance, please feel free to complete our contact form HERE or email firstname.lastname@example.org.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept all forms of Credit Card.
You are able to shop and pay in your native currency when using Credit Card at checkout. You will be charged the shown amount in your own currency. Please note that Paypal will be charged in USD due to restrictions with this platform.
All personal information, including Credit Card details, are secured through Stripe payment gateway – one of the world’s largest and most secure online payment systems.
HOW LONG DOES DELIVERY TAKE & HOW MUCH DOES IT COST?
We never charge for shipping – all prices are inclusive of tracked international shipping.
Most parcels arrive within 7-10 days from confirmation of despatch, however we ask that you allow 2-4 weeks for your goods to arrive.
For more information on Delivery please click HERE.
HOW CAN I TRACK MY ORDER?
Once despatched all items are sent with tracking information allowing you to know where your goods are at all time.
To track an existing order please click HERE.
WHERE DO YOU SHIP TO?
Tracked international shipping is available for Australia, Canada, Great Britain, Israel, Japan, Malaysia, New Zealand, Saudi Arabia, Singapore, South Korea, Switzerland, the United States and select countries of the European Union (Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Luxembourg, Netherlands, Portugal and Spain).
Outside of the destinations listed above delivery is still possible, however there may be additional delays in receiving your parcel.
WILL I HAVE TO PAY DUTIES & TAXES ON MY ORDER?
Any country specific import duties, taxes and charges are not included in the item price. These charges are the buyer's responsibility.
WHAT IS YOUR RETURNS POLICY
Please click HERE for full details on our Returns Policy.
HOW LONG DOES A REFUND TAKE?
Once you have returned your item(s) to us, please allow up to 5 business days for us to process your return. Once your return has been processed and meets our Returns Policy it will be approved for refund. Depending on your financial institution, please allow up to 3 business days for the funds to appear in your account.
Blissful Bubs - Kids Clothing Boutique